DRO: How This Streetwear Brand Keeps an 80% Customer Retention Rate
From the streets of LA to the shelves of leading retailers such as Zumiez, DRO has been on a wild, gritty, and glamorous growth journey.
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Customer Experience
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D2C Brand Spotlight: How Benedetta Keeps an 80% Customer Return Rate
In this D2C brand spotlight, we dig into the origins of the skincare brand Benedetta and their customer-centric marketing approach.
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Cabo Villas: Enhancing Customer Experiences With Social Media and Content
Cabo Villas manages to rise above the crowd thanks to their outstanding customer service and strategic approach to social media and content.
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Payton Jewelry: 4 Crafty Strategies for Handmade Sellers
Here are four digital marketing learning lessons from Payton Jewelryâs unexpected success.
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What Customer Lifecycle Management (CLM) Is & How It Works
High customer retention rates depend on proper customer lifecycle management (CLM). Let's learn more about its benefits for your business. Learn more.
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30 Customer Support Resources You Can't Miss
Want to up your customer service game? Read on for our favorite customer support resources, organized by category.
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7 Customer Support Best Practices to Observe During Challenging Times
The sudden change in workplace practices is affecting consumer behavior. What does this mean for your customer support strategy?
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Why AI-Driven Product Recommendations Are Key to Conversions and Loyalty
AI-powered product recommendations can reshape the way consumers shop, in a way that traditional manual recommendations canât come close to touching.
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The Forex Marketing Playbook: 6 Strategies for Growth
Forex trading (forex) just might be one of the biggest industries ever to exist. Itâs no surprise that marketing in the fast-growing world of forex is tough. Click here to get six tips to break thru the noise.
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