Which KPIs to Use to Track User Acquisition Success
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Ah yes, social media: the beloved technology that permeates modern society. From keeping us informed about our friendsâ engagements to providing us with a never-ending stream of entertainment, social media is an inescapable part of our everyday lives.Â
With the ability to reach over 3.2 billion users worldwide (thatâs nearly half of the entire human population!), itâs unsurprising that advertising on social media platforms is one of the top tactics that Shopify marketers currently rely on. Collectively, brands spend a whopping $100 billion on global social advertising every year. Some experts predict that by 2023, this number will rise to over $242 billion.Â
Though social advertising can be incredibly powerful, you donât want to accidentally blow up your budget in the process. Let this guide teach you everything you should know about using social ads to launch your Shopify brand into the stratosphere. Strap in, and letâs get started!Â
In this article:
What Is Social Advertising?
How Are Social Ads and Other Types of Ads Different?
Best Practices for Each Social Ad Platform
9 Ways to Run a Successful Social Advertising Campaign
Ready to Add Rocket Fuel to Your Ecommerce Business?
Social advertising involves creating and deploying clickable ads that appear on a social network, such as Facebook, Instagram, or Twitter. But theyâre far more complex than just slapping together a graphic and posting it on multiple channels â what makes social ads incredibly powerful is their ability to target particular audience segments, drive CTAs, and engage with users.Â
As a result, theyâre a great tool for Shopify retailers that want to boost brand awareness, generate leads, and drive conversions â some studies have found that social ads see a 55% greater recall rate compared to their non-social counterparts.Â
While we canât sing enough praise for social ads, itâs important to note that every kind of ad â such as promotional emails, web banners, or paid search advertising â has its unique place in your marketing stack.Â
With that being said, more and more social advertising opportunities pop up every day with the advent of new platforms and the growth of existing ones. Because social media platforms often offer a robust trove of user data, social ads are particularly fantastic for Shopify brands wanting to:
While Facebook and Google collectively earn about 60% of all social ad dollars (weâre talking over $77 billion in the U.S. alone), the playing field spans far beyond the platforms they manage. However, the challenge mounts when you realize that every social network has its own unique advertising offerings, best practices, and user characteristics.Â
Donât worry! Weâve made it easy for you by breaking down all the major social channels â including what they offer, why theyâd be great for your Shopify brand, and pro tips to keep in mind.Â
We canât talk about social advertising without diving straight into Facebook, the tech behemoth with over 2.45 billion monthly active users. As the largest platform, itâs seen its fair share of controversy â yet, its users always return for more, making Facebook perfect for brands that want to leverage its robust social ad offerings.Â
Today, Facebook serves over 7 million advertisers and has the largest share of display ads among all social networks. Additionally, it offers the highest ROI for social advertisers, making it perfect for up-and-coming brands with limited budgets.Â
Source: Hootsuite Digital 2020 Report
Generally speaking, there are three types of campaign objectives that Facebook offers:
Brands can target audiences based on: location, age, gender, education level, relationship status, job title, interests, past purchases, device usage, and more. You can also use its powerful lookalike audience tool to create customer profiles similar to your existing ones and expand your customer base.Â
Beyond offering comprehensive targeting options, there are also a whole host of creative Facebook ad formats, including:
A Facebook carousel ad in action
Instagram is Facebookâs younger â and dare we say, cooler? â sibling. With over 1 billion monthly users and 25 million business profiles, itâs the perfect social ads platform for highly visual brands. And while plenty of Gen Xers also use the platform, Instagram is most popular with millennials and Gen Z.Â
Additionally:
Since Facebook owns Instagram, itâs not surprising that their social advertising and targeting capabilities are similar:Â
What ads in Explore look like
Itâs time to shift gears and talk about Twitter, a popular platform with a significantly different user base from Instagramâs. Nearly two-thirds of Twitterâs audience is male, and people primarily use the platform to share their opinions, engage in discussions, and jump on trending topics.Â
There are two ways for brands to create ads on Twitter:
Examples of Twitter campaigns.
Pinterest is more than just a hub for styling, wedding, and home decor ideas â 55% of its users say they use the platform specifically for shopping. The platform works as a virtual corkboard, where users can âpinâ ideas and images they like (which includes sponsored content) to different boards that their Pinterest connections can see, share, and re-pin.
If youâre looking to target females who are open to new brands and products, this is the platform for you.Â
Pro tip: Given Pinterestâs âresearchâ and âdiscoveryâ nature, the platform has a longer lead time. If youâre hoping to promote a seasonal product, consider running your Pinterest campaign at least 45 days earlier.Â
Pinterest ads are also known as Promoted Pins â which look just like regular pins with a small âPromotedâ tag â that are targeted at a wider or specific audience. Promoted Pins can be:
One interesting thing to note: If users save your Promoted Pins to their individual Pinterest boards, the âPromotedâ tag disappears, and it lives as an organic post (aka bonus free exposure!)Â
YouTube is the king of social platforms when it comes to longer-form video content that informs and entertains (think vlogs, how-to tutorials, and day-in-the-life shoots.) In terms of audience, it has slightly more male users than female ones, with a fairly even distribution across ages.Â
There are various video ad formats available for brands on Youtube â and because Google owns Youtube, your ads may also appear in other parts of Googleâs display network, like apps or games.Â
Example of a Youtube masthead ad
Finally, we have the youngest addition to the social media world: TikTok. With 47.4% of U.S. TikTok users under the age of 29, itâs the go-to app for Shopify brands looking to capture the attention of younger shoppers. However, keep in mind that depending on the type of ad youâre looking to run, you may need to work with a TikTok ad manager.Â
Example of a Youtube masthead ad
Excited to jump in and start creating your social ads? Hold on for just a second. While social ads are relatively cheap compared to other marketing channels, creating effective ones still requires strategy, detailed planning, and creativity.Â
Here is everything you need to know about running a successful social advertising campaign for your Shopify store.Â
As youâve probably figured out by now, social platforms can offer a ton when it comes to supporting your ad campaigns. Thatâs why the last thing you want to do is select the wrong campaign objective and see your costs skyrocket without corresponding traction from users. Take a moment to review your business objectives, which will not only help you choose the best platform but also the most appropriate ad solution within that platform.Â
Some common objectives include:
Fill in the blank:
The objective of my social ad campaign is to ____________.
Each social network has its unique pool of users, with powerful capabilities to help laser-focus on specific segments. To make the most out of these robust targeting solutions, youâll need to have a thorough understanding of who exactly youâre trying to target. The more you can tailor your social ads to the right people, the more youâll get for your buck.Â
Take a moment to develop your audience personas. Try to create at least three profiles with consideration to the following:Â
Whether youâre looking to launch a hundred-dollar or million-dollar social media campaign, thereâs an ad solution for you. Thatâs because most social networks sell their ad space in an auction format. Long story short, youâll set a maximum bid for a target action (e.g., a click, 1,000 impressions, a conversion) or a daily maximum budget. The platform will then provide a recommended bid based on your campaign goals, budget, and factors such as the type of audience youâre targeting or the placement within the network. Even the time of year, week, or day can impact the cost.
For more, check out this template for building your marketing budget.Â
Now that weâve covered the most popular social platforms, you should have a good sense of which ones are most relevant to your brand and goals! Consider:
A nifty overview of each platformsâ user base, as of 2019
If youâve started posting organic content to different social media platforms, you already have a treasure trove of insight! Draw up a similar table to the one below to see if you can spot any trends â youâll want to replicate these successful organic posts in your social ads.Â
Platform | Post link | Post details | Why do you think itâs performing so well? | |
Post with the most clicks | ||||
Post with the most likes | ||||
Post with the most comments | ||||
Post with the most shares | ||||
When was the last time you scrolled through social media on a desktop? If itâs been a while, youâre not alone â mobile reigns supreme when it comes to devices for social media.Â
With that being said, your mobile ads should be designed specifically for smaller screens. Be careful not to cram too much tiny text in your visuals, and make sure all landing pages are mobile-optimized, so people donât have to pinch and scroll.Â
Take a moment and look at your Google Analytics data. What are the top five screen sizes of your users?
One of our favorite things about social ads is real-time analytics, where you can quickly gauge the effectiveness of everything youâre doing.Â
But rather than blindly launch your ads with plans to iterate as you go along, we recommend testing several ad creatives and placements with smaller audiences to see what works best. With the results in hand, you can then refine the winning ad and use it for your primary campaign.Â
Use this checklist to A/B test your ad creative:
â Layout
â Image
â Video
â
CTAs
â Headlines
Equally crucial to determining your goals before launching your ad campaign is measuring and analyzing your data as they roll in. Fortunately, the social platforms weâve discussed all offer a vast amount of information thatâll help you confidently determine whether youâve hit your goals.Â
Whenever your social ad campaign wraps up, ask yourself:
If you think that social ads seem like a ton of work â well, youâre not exactly wrong. But thereâs one thing coming to the rescue: automation.Â
Automation tools like AdRoll integrate your social ad campaigns, CRM, and other marketing channels to take the work off your hands. This includes publishing ads on multiple platforms in multiple formats, offering cross-device retargeting, and maximizing your spend.Â
Remember: Automation platforms donât replace marketers. They simply leverage data in a way that helps you make smarter and more strategic decisions when it comes to ad buying.Â
Social ads offer tremendous value for Shopify brands that want to engage and convert audiences. However, given the immense possibilities with all the different platforms, creatives, and placements out there, itâs true that social ads are not for the faint of heart (nor those suffering from indecisiveness). After all, itâs your marketing budget and brandâs success thatâs on the line.Â
AdRoll is here to help you shoot for the moon. Download the AdRoll app for Shopify now. Â
Last updated on April 5th, 2023.