Prior to the launch of General Data Privacy Regulation (GDPR), many were concerned about how they would be able to effectively market to consumers. These concerns weren’t unfounded — in fact, there were reports that some brands lost up to 80% of customers in their email lists. This change forced businesses to rethink the customer experience. In a survey by Smart Insights, 41% of consumers said that post-GDPR, they were feeling better and more confident…
